課程名稱 |
資訊搜尋與決策行為 Special Topic on Information Seeking and Decision Making |
開課學期 |
112-1 |
授課對象 |
文學院 圖書資訊學研究所 |
授課教師 |
唐牧群 |
課號 |
LIS7017 |
課程識別碼 |
126 M0620 |
班次 |
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學分 |
3.0 |
全/半年 |
半年 |
必/選修 |
選修 |
上課時間 |
星期二6,7,8(13:20~16:20) |
上課地點 |
圖資研討3B |
備註 |
總人數上限:8人 |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
課程大綱
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課程概述 |
Cognitive psychologists commonly categorize human cognition into two distinct systems: System 1 functions rapidly and automatically, devoid of voluntary control, while System 2 is characterized as deliberate, reflective and slow. Faced with constraints like time and cognitive capacity, we frequently rely on swift heuristics rather than deliberate contemplation when making our everyday choices. Research in behavioral economics has outlined these cognitive shortcuts, shedding light on how they predispose individuals to form judgments that are predictably irrational.
The recognition that everyday decision-making often deviates from the normative rationality upheld by traditional microcosms holds both theoretical and practical implications on behavioral sciences. A significant practical consequence emerging from the exploration of biases and heuristics lies in how policymakers can strategically "nudge" individuals towards decisions and behaviors that align with their own best interests. Coined by Thaler and Sunstein in 2008 and further developed in 2022, the concept of "choice architecture" illuminates how the presentation of options can mold and even reverse individuals' preferences.
The notion of nudging has garnered substantial influence, prompting the establishment of numerous "nudge" units within governmental agencies around the globe since its inception. Empowered by insights into human judgment tendencies, behavioral scientists are exploring cost-effective and non-coercive strategies to attain favorable policy outcomes. The course aims to delve into the impactful role that choice architects can assume in influencing individuals' behaviors positively, with a particular focus on the realm of information design. The course will start with an introductory overview of research and insights concerning human biases and heuristics, followed by an exploration of empirical studies that test diverse nudge techniques. This exploration is centered within the domains of health and sustainability, shedding light on how these techniques can be effectively employed to shape behaviors for the better.
The course is organized with the following modules:
1. Introduction to normative and descriptive human reasoning
2. Heuristics and biases
3. Nudges
a. Framing
b. Confirmation bias
c. Social conformation
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課程目標 |
Help students familiarize with theories regarding human reasoning, with an emphasis on the recent development in behavioral economics.
Explore the possibility of design in the spirit of choice architect.
Cultivate the crafts of design and implement empirical research to test the effectiveness of different pursuasive techniques. |
課程要求 |
Completion of reading assignment.
Active participation in class discussion.
Lead discussion in the assigned review articles.
A research proposal for the term project. |
預期每週課後學習時數 |
3 to 5 hours |
Office Hours |
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指定閱讀 |
see weekly assignments |
參考書目 |
Brest, P., & Krieger, L. H. (2010). Problem-solving, decision making, and professional judgment: A guide for lawyers and policymakers. Oxford University Press, USA.
Caraban, A., Karapanos, E., Gonçalves, D., & Campos, P. (2019, May). 23 ways to nudge: A review of technology-mediated nudging in human-computer interaction. In Proceedings of the 2019 CHI conference on human factors in computing systems (pp. 1-15).
Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: Compliance and conformity. Annu. Rev. Psychol., 55, 591-621.
Jameson, A., Berendt, B., Gabrielli, S., Cena, F., Gena, C., Vernero, F., & Reinecke, K. (2014). Choice architecture for human-computer interaction. Foundations and Trends® in Human–Computer Interaction, 7(1–2), 1-235.
Johnson, E. J., Shu, S. B., Dellaert, B. G., Fox, C., Goldstein, D. G., Häubl, G., ... & Weber, E. U. (2012). Beyond nudges: Tools of a choice architecture. Marketing letters, 23, 487-504.
Kahneman, D. (2011). Thinking, fast and slow. macmillan.
Kim, N. S. (2017). Judgment and Decision-making: In the Lab and the World. Bloomsbury Publishing.
Kuang, C., & Fabricant, R. (2019). User friendly: How the hidden rules of design are changing the way we live, work & play. Random House. Gbvf
Sheth, J. N., & Mittal, B. (2004). Customer behavior: A managerial perspective. (No Title).
White, K., Habib, R., & Hardisty, D. J. (2019). How to SHIFT consumer behaviors to be more sustainable: A literature review and guiding framework. Journal of Marketing, 83(3), 22-49.
Podcasts in behavioral sciences
https://www.nudgepodcast.com/
https://www.katymilkman.com/choiceology-10-and-11
https://freakonomics.com/series/nsq/
https://www.pushkin.fm/podcasts/the-happiness-lab-with-dr-laurie-santos |
評量方式 (僅供參考) |
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週次 |
日期 |
單元主題 |
Week 1 |
9/5 |
Two Systems; Bounded rationality |
Week 2 |
9/12 |
Introduction to decision making: Two systems |
Week 3 |
9/19 |
Prescriptive models: Bayes Rule;
Weight-additive/Len’s model |
Week 4 |
9/26 |
Consideration set; Dilemma of choice |
Week 5 |
10/3 |
Heuristic & Bias |
Week 6 |
10/10 |
Double Tenth Holiday |
Week 7 |
10/17 |
Nudging |
Week 8 |
10/24 |
Decision Rules |
Week 9 |
10/31 |
Framing and prospect theory |
Week 10 |
11/7 |
Framing and persuasion |
Week 11 |
11/14 |
Misinformation; confirmation bias |
Week 12 |
11/21 |
Confirmation bias/intervention |
Week 13 |
11/28 |
Social conformity; information cascade |
Week 14 |
12/5 |
Exemplar article presentation |
Week 15 |
12/12 |
Discussion |
Week 16 |
12/19 |
Final presentation |
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