課程資訊
課程名稱
資訊搜尋與決策行為
Special Topic on Information Seeking and Decision Making 
開課學期
112-1 
授課對象
文學院  圖書資訊學研究所  
授課教師
唐牧群 
課號
LIS7017 
課程識別碼
126 M0620 
班次
 
學分
3.0 
全/半年
半年 
必/選修
選修 
上課時間
星期二6,7,8(13:20~16:20) 
上課地點
圖資研討3B 
備註
總人數上限:8人 
 
課程簡介影片
 
核心能力關聯
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課程概述

Cognitive psychologists commonly categorize human cognition into two distinct systems: System 1 functions rapidly and automatically, devoid of voluntary control, while System 2 is characterized as deliberate, reflective and slow. Faced with constraints like time and cognitive capacity, we frequently rely on swift heuristics rather than deliberate contemplation when making our everyday choices. Research in behavioral economics has outlined these cognitive shortcuts, shedding light on how they predispose individuals to form judgments that are predictably irrational.

The recognition that everyday decision-making often deviates from the normative rationality upheld by traditional microcosms holds both theoretical and practical implications on behavioral sciences. A significant practical consequence emerging from the exploration of biases and heuristics lies in how policymakers can strategically "nudge" individuals towards decisions and behaviors that align with their own best interests. Coined by Thaler and Sunstein in 2008 and further developed in 2022, the concept of "choice architecture" illuminates how the presentation of options can mold and even reverse individuals' preferences.

The notion of nudging has garnered substantial influence, prompting the establishment of numerous "nudge" units within governmental agencies around the globe since its inception. Empowered by insights into human judgment tendencies, behavioral scientists are exploring cost-effective and non-coercive strategies to attain favorable policy outcomes. The course aims to delve into the impactful role that choice architects can assume in influencing individuals' behaviors positively, with a particular focus on the realm of information design. The course will start with an introductory overview of research and insights concerning human biases and heuristics, followed by an exploration of empirical studies that test diverse nudge techniques. This exploration is centered within the domains of health and sustainability, shedding light on how these techniques can be effectively employed to shape behaviors for the better.

The course is organized with the following modules:
1. Introduction to normative and descriptive human reasoning
2. Heuristics and biases
3. Nudges
a. Framing
b. Confirmation bias
c. Social conformation
 

課程目標
Help students familiarize with theories regarding human reasoning, with an emphasis on the recent development in behavioral economics.
Explore the possibility of design in the spirit of choice architect.
Cultivate the crafts of design and implement empirical research to test the effectiveness of different pursuasive techniques.  
課程要求
Completion of reading assignment.
Active participation in class discussion.
Lead discussion in the assigned review articles.
A research proposal for the term project.  
預期每週課後學習時數
3 to 5 hours 
Office Hours
 
指定閱讀
see weekly assignments  
參考書目
Brest, P., & Krieger, L. H. (2010). Problem-solving, decision making, and professional judgment: A guide for lawyers and policymakers. Oxford University Press, USA.
Caraban, A., Karapanos, E., Gonçalves, D., & Campos, P. (2019, May). 23 ways to nudge: A review of technology-mediated nudging in human-computer interaction. In Proceedings of the 2019 CHI conference on human factors in computing systems (pp. 1-15).
Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: Compliance and conformity. Annu. Rev. Psychol., 55, 591-621.
Jameson, A., Berendt, B., Gabrielli, S., Cena, F., Gena, C., Vernero, F., & Reinecke, K. (2014). Choice architecture for human-computer interaction. Foundations and Trends® in Human–Computer Interaction, 7(1–2), 1-235.
Johnson, E. J., Shu, S. B., Dellaert, B. G., Fox, C., Goldstein, D. G., Häubl, G., ... & Weber, E. U. (2012). Beyond nudges: Tools of a choice architecture. Marketing letters, 23, 487-504.
Kahneman, D. (2011). Thinking, fast and slow. macmillan.
Kim, N. S. (2017). Judgment and Decision-making: In the Lab and the World. Bloomsbury Publishing.
Kuang, C., & Fabricant, R. (2019). User friendly: How the hidden rules of design are changing the way we live, work & play. Random House. Gbvf
Sheth, J. N., & Mittal, B. (2004). Customer behavior: A managerial perspective. (No Title).
White, K., Habib, R., & Hardisty, D. J. (2019). How to SHIFT consumer behaviors to be more sustainable: A literature review and guiding framework. Journal of Marketing, 83(3), 22-49.


Podcasts in behavioral sciences
https://www.nudgepodcast.com/
https://www.katymilkman.com/choiceology-10-and-11
https://freakonomics.com/series/nsq/
https://www.pushkin.fm/podcasts/the-happiness-lab-with-dr-laurie-santos 
評量方式
(僅供參考)
   
課程進度
週次
日期
單元主題
Week 1
9/5  Two Systems; Bounded rationality 
Week 2
9/12  Introduction to decision making: Two systems 
Week 3
9/19  Prescriptive models: Bayes Rule;
Weight-additive/Len’s model 
Week 4
9/26  Consideration set; Dilemma of choice 
Week 5
10/3  Heuristic & Bias 
Week 6
10/10  Double Tenth Holiday 
Week 7
10/17  Nudging 
Week 8
10/24  Decision Rules 
Week 9
10/31  Framing and prospect theory 
Week 10
11/7  Framing and persuasion 
Week 11
11/14  Misinformation; confirmation bias 
Week 12
11/21  Confirmation bias/intervention 
Week 13
11/28  Social conformity; information cascade 
Week 14
12/5  Exemplar article presentation 
Week 15
12/12  Discussion 
Week 16
12/19  Final presentation